Join Tratec Solutions Singapore

Tratec Solutions is a leading supplier of drilling equipment services and spare parts to rig customers worldwide, including overhaul services for offshore rigs.

Tratec Solutions is part of Tratec, a privately owned Norwegian industrial group with around 500 employees. The group combines Tratec Solutions’ expertise in drilling and bulk handling equipment with specialist companies in automation and electrical services.

Our vision is “Together We Create Values”. Our values—Quality, Trust and Actionability—guide how we work with our customers, suppliers and colleagues.

In Singapore, we operate workshop facilities, supply spare parts and provide field service for drilling and rig equipment. We are looking for a proactive and service-orientedService & Project Coordinatorto support workshop overhaul projects, spare-parts sales, purchasing and offshore service assignments. Based at our office in Tuas, you will be a key link between customers, suppliers and our technical team, helping coordinate project administration, orders and parts deliveries for customers in Singapore and across Asia.

Read more about Tratec Solutions: https://tratec.no/en/company/tratec-solutions/about-us/

Main responsibilities

• Support workshop overhaul projects with purchasing and administration
• Handle customer enquiries for spare parts, components and services.
• Prepare and follow up quotations, sales orders and purchase orders.
• Coordinate purchasing activities and liaise with suppliers.
• Follow up customer orders, deliveries and shipments to ensure timely completion.
• Understand customer technical requirements and assist in identifying suitable parts.
• Support the planning and mobilisation of offshore service personnel, tools and equipment.
• Provide administrative and documentation support for service projects.
• Maintain accurate customer, supplier, order and project records using Microsoft Dynamics 365 Business Central.
• Coordinate closely with customers and colleagues in Singapore and Norway.
• Perform other relevant administrative and operational tasks when required

Qualifications and experience

• Technical education or relevant experience in offshore, marine, engineering or industrial sectors.
• Understanding of technical equipment, components and spare parts.
• Experience in customer service, spare-parts sales, purchasing, order processing or project coordination is an advantage.
• Ability to understand technical drawings and documentation.
• Good IT skills and willingness to learn ERP systems.
• Strong organisational, administrative and communication skills.
• Good written and spoken English.

Personal qualities

We are looking for someone who is:

• Structured, accurate and well-organised.
• Proactive, responsible and able to work independently.
• Customer-focused and solution-oriented.
• Able to manage multiple priorities and meet deadlines.
• Clear and reliable when communicating with customers and colleagues.
• Flexible, adaptable and willing to learn.

We offer

• A key role in an international engineering and service company.
• Varied responsibilities across spare-parts sales and project support.
• Collaboration with international colleagues.
• Professional development opportunities.
• Competitive salary and benefits.

Working arrangements

This is a full-time, office-based position at Tratec Solutions Singapore’s office at 5 Tuas Avenue 1.Normal working hours are 8:30 a.m. to 5:30 p.m., Monday to Friday.

Application

Interested candidates are invited to submit their CV and a brief application outlining their relevant experience and motivation for the position through the application link.